Summary: Do NOT waste your money on this product!! I had an older Everio that I absolutely LOVED so I decided to get another Everio when I needed a new one... BAD choice! Not only is this camera newer, but it has less features!! I contacted JVC customer support and was informed that this camera is not even compatible with a remote so not only does it not include one, but you don't even have the option to get one! Video camera is worthless without a remote.
Lousy camcorder, lousy customer service---ordered from Amazon
19 October 2011
Summary: This camcorder had to be returned for repair a few months after I got it. It never did take clear videos. Now, just after the warranty has expired, it will not operate. There was no help from customer support(probably in India) and they will not give me any estimate on the cost or problem. They should warranty it from the time they repaired it. There is no service center in the area. I have wasted over $200 on this hunk of junk!