Summary: this camcorder came from A BEST BUY OUTLET NICE VIDEO BUT LOUSY SOUND .,I'VE HEARD BETTER USING TWO TIN CANS AND A STRING I ALSO PURCHASED A BEST BUY STORE BRAND (Insignia NS-DV1080P 5MP HD Digital Camcorder w/ 3in LCD ) AND IS WAY BETTER SOUND AND BETTER PRICE. SURPRIZE! SURPRIZE! SURPRIZE!
Summary: I don't know what everyone else expects or if there is a malfunction with mine, but the video quality is terrible. It's slightly better than what I can get with my LG Dare camera phone. This is on the highest quality settings viewed on a PC through windows media player and/or movie maker. It also looks grainy and washed out on my TV. I have a 3yr old Canon A570is (a cheap point and shoot camera) that blows away the video quality. It's not even in the ballpark.