The camera froze two weeks after I got it...this review is for both the camera and customer service experience.
10 February 2014
Summary: This review is being written for both the camera and subsequent customer service experience when the camera froze. Unfortunately, the abysmal customer service experience is driving the rating for this review. The good: The camera takes great still photos and video. It looks amazing on a hi-definition television. The camera is easy to use and setup. Changing settings in the Go Pro app is a very nice touch as well. The bad: I received the camera on December 31 2013.
Summary: I bought this camera figuring i would by the most expensive gopro to eliminate any issues, boy was i wrong It has never worked!!!! It is constantly locking up (where you have to pull out the batery to shut it down) or it just shuts off by itself, bought the most expensive gopro recommended micro sd card, no help there.
Summary: Ever since I bought this camera, the camera has had power issues. I have reset the batttery - and the camera comes on. But when I turn the camera off and try to turn the camera on again....it will not turn on, unless I reset the battery again. I have read the manual, and I've emailed GoPro several times on this issue. I believe the camera has a faulty connection in the back.
Summary: I dont know if i had bad luck, but the camera had problems turning on. If it turned on when i inserted the SD card it will automatically turn off. I had big plans with the gopro in my ski vacation. Never worked. I returned it. Be sure you try it before you buy it.
Summary: This review is not about the GoPro camera itself but about Amazon's deceitful selling practices. I bought the GoPro thru Amazon as a Christmas gift. After several hours of trying to get the Wifi to sync with the GoPro iPhone app, I called GoPro customer service. The rep told me that the Wifi settings and password had been changed from the default settings so the camera must have been previously owned. I was beyond furious. Amazon sold me a used camera!!
Summary: As several other reviews mention, the image is actually more blurry in the background. It's a bit like if you have a soft "fog of war" everywhere far. So saying that this camera is sharper than the hero 3 is a huge marketing lie. Furthermore, the smaller housing doesn't make a big difference. I also noted the distorted images on the sides. I'm highly disappointed to have spent that much money in this camera.