Summary: I purchased this camera on June 10th 2013 and it was defective out of the brand new box. I contacted this seller and got no response so I contacted Contour. They replied same day and said they would replace it. I had to pay the shipping back to Contour but I had no other choice.
Summary: The batter will not stay charged over night. It's a once use then you have to charge it again. I contacted contour and it was literally wearing me down. They would ask me one question at a time and respond once a day. It took 10 days and the product still isn't right.
Summary: There is not much difference between file sizes with the 720p and 1080p settings, but the 720p is not hi-def quality. It's very grainy and the the video clarity is worse than my old 6 year old Cannon still camera that records small videos in 240p files.
Summary: Disappointed, to put it simply. I was looking forward to getting into POV action shooting. Of the various cameras out there (GoPro, Oregon Scientific, Drift), I liked the feel and look of the Contour the most. When the specs came out for the ROAM, I was all over it.
Summary: Software or hardware Sound problems have not been fixed. WARNING see CountourRoam blogs. Sound muffled and low. Contour claims software fix is coming, but as of Nov.. 6, 2011 it's not fixed. Problem has been known for 30 days plus!
Summary: I discovered that mine records little to no sound at all. It turned out that Roam's firmware had a bug. It seems that they still haven't been able to resolve this issue. Roam was my replacement camera for my GoPro, but I'm back to GoPro now.
Summary: My ContourROAM was DOA with a low recorded audio problem. So I browse through the customer support section on the Contour Website and WHOA!!! From the Contour support site: "... The second audio issue involves the camera CONSTANLTY recording low audio.
Not the correct item delivered and no meaningful support available
Mr. Gary English "Gary English", Amazon
17 September 2013
Summary: Item was delivered quickly. As it was a gift it was not opened straight away but thankfully opened before the return time window expired. Item delivered was the watersports pack. This is different to the standard unit which is designed for a helmet.
Summary: I bought this with High hopes of getting some great on motorcycle footage. It has a stick on swivel mount with it, no mention of this in the pre sale blurb, could have saved some money on a mount!