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Question: Blue screen in playback mode.

I have a brand new zr960. I was playing tapes back using the VTR mode into my computer for editing. After about 2 tapes worth of playback the playback screen just shows blue. No video image at all. I tried to shoot fresh video and play it back immediately in the camera lcd screen. The record seems to be working but when I try to play it back all I get is the blue screen. Any help would be appreciated.