Summary: Ditto all the other posts. Worked for about 6mths, then started eating tapes. Repaired twice under warrenty, then warranty ran out, then repaired for $120 and then it happened again. No more good money after bad. Worst electronic purchase of my life. Will never buy Canon again.
Seems like there's a problem with the thing eating tapes
G. Stimmler, Amazon
25 January 2006
Summary: I've been reading reviews here and it seems clear to me that the problem I'm having with my ZR10 is all too common. My camera started acting up and I thought it was just a dirty head. So I cleaned it. That didn't help. Now it too has started eating tapes and won't record or play, at least not consistently. I own a beautiful Canon EOS Elan II which works flawlessly. Can anyone recommend a DEPENDABLE video camera?
Summary: Thank goodness I found this problem before the baby was born and after copying tape data to my Mac. Currently a tape is stuck in my ZR10, a.k.a., paper weight. I spent several HRS copying important wedding videos before encountering this problem. After reading several other message boards and Cannon's FAQ's this is a widely known and accepted problem with the ZR10. I just hope the stars align and I can recover my current tape.
Summary: We bought this camera in 2002 and now it has started eating and rejecting tapes. At first it would only eat the expensive tapes and worked fine with the cheap ones. Now, it does not work at all. I paid close to 700$ for this and now it is useless. It is obvious that Canon goofed up big time on this one. They should read these reviews and do something about it instead of hiding.
Summary: Just like thousands of others, I too now own this expensive paperweight. I BARELY EVERY used it in the last year, but now it has destroyed several tapes. IT EATS TAPES. DO NOT BUY! DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!
Summary: My ZR10 also eats tapes now, after only shooting two hour-long tapes. It is out of warranty as I found I'm not really a video sort of guy and didn't use it all that much. But it's clean as a whistle and hardly used, and now I can't play back the tapes I did make so I have an $800 paperweight. I just spoke to Canon and they still refuse to take responsibility even though a lot of others, as you can see, had the same problem.
Summary: Canon has a reputation for excellent optics, but my recent experience with manufacturing or design problems is causing me to have serious doubt about Canon's quality. I have a 35 mm Elan IIE that has a well documented defect with the battery compartment. This ZR10 has an excellent feature set and input/output ports for the price. While the camcorder was still very new, I experienced intermittent problems with mosaic patterns occurring over part of the picture.
Summary: I have owned a ZR10 since June of 2000, and as others have indicated, it definitely has a problem eating up and failing to eject tapes 2 out of 3 times it is used. This problem began after using the camera for only two or three hours. I have been a high school media production teacher for 10 years and have worked with many Canons... GL-1's, XL-1S, ZR-45s, ZR-20...etc. I have never had a problem with any of them in regards to tape ejections issues.