Summary: My husband purchased this in early 2000 for a trip to Africa. It worked well back then, and it worked very well for our wedding in '04. He hadn't really used it since Africa, though. Since then we have used it very little, maybe 6 hours worth of total video taping before we put it away for about 3 years, until yesterday. I've been digitizing all our old home movies from VHS to DVD on a GREAT little Sony DVDirect(purchased through Amazon).
Summary: Ditto all the other posts. Worked for about 6mths, then started eating tapes. Repaired twice under warrenty, then warranty ran out, then repaired for $120 and then it happened again. No more good money after bad. Worst electronic purchase of my life. Will never buy Canon again.
Seems like there's a problem with the thing eating tapes
G. Stimmler, Amazon
26 January 2006
Summary: I've been reading reviews here and it seems clear to me that the problem I'm having with my ZR10 is all too common. My camera started acting up and I thought it was just a dirty head. So I cleaned it. That didn't help. Now it too has started eating tapes and won't record or play, at least not consistently. I own a beautiful Canon EOS Elan II which works flawlessly. Can anyone recommend a DEPENDABLE video camera?
Summary: Thank goodness I found this problem before the baby was born and after copying tape data to my Mac. Currently a tape is stuck in my ZR10, a.k.a., paper weight. I spent several HRS copying important wedding videos before encountering this problem. After reading several other message boards and Cannon's FAQ's this is a widely known and accepted problem with the ZR10. I just hope the stars align and I can recover my current tape.
Summary: We bought this camera in 2002 and now it has started eating and rejecting tapes. At first it would only eat the expensive tapes and worked fine with the cheap ones. Now, it does not work at all. I paid close to 700$ for this and now it is useless. It is obvious that Canon goofed up big time on this one. They should read these reviews and do something about it instead of hiding.
Summary: Just like thousands of others, I too now own this expensive paperweight. I BARELY EVERY used it in the last year, but now it has destroyed several tapes. IT EATS TAPES. DO NOT BUY! DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!DO NOT BUY!