Beware of Canon Service - Three repairs and I still have broken camera
Aaron B. Anderberg, Amazon
6 May 2008
Summary: I purchased the Canon HV20 HDV Camcorder in March of 2007 because we were expecting our first child. The camera worked great and took stunning video for the first couple of months. Unfortunately, after around 10 tapes, the playback became distorted with horizontal lines.
Summary: After 2 years with my HV20, I'm splurging on a new SDHC flash drive camera, because of all the HV20 motor noise, which ruins my video sound recordings. I love Canon & my HD video camcorder, and I bought all accessories from Day 1 including the DM-100 directional microphone.
Summary: I bought the Canon HV20 4 months ago. The video quality is great, as many other reviews testify. But I have had major hardware problems. One day my camera would not power up. I called Canon Tech Support and they told me I would need to send it in. This cost me $40 and 4 weeks.