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Question: How to connect to my 64 bit vista machine?

Hi. I just bought a high end vista 64 bit machine and a vixia HG21 camera. I have not had any luck getting my computer to recognize the camera! I tried to upgrade the software (pixela imagemixer) that came with it...no luck! Has anyone actually had success connecting. I am using the usb cable into the computer. I also have premiere pro and it doesn't recognize it either :( Any advice would be appreciated! Thanks.