Poor Reliability - Camcorder stopped working after a year
4 July 2010
Summary: Exactly after a year, none of the functions worked when the camcorder was powered on. The camcorder was well maintained and used sparingly. Canon's technical phone support staff had me hard reset the camcorder, and when that didn't work, he asked me to send the camcorder to Canon for repair. Canon quoted a (ridiculous!) repair charge of $260. This is my first canon device, and certainly my last.
Excerpt: I have just bought one of these cameras and am about to send it back! Whilst it is beautifully engineered on the outside, the image stabilisation is lacklustre to say the least. OK if held in the hand, yet when it has any form of harsher vibration it makes pictures that are completely unusable. With the IS turned off it is still the same... sadly it is a lovely image if on a tripod or hand held, but the stabilisation dramatically lest it all down.
Pros: Lovely design and seems rugged, nice images
Cons: Image stabilisation kicks into destroy the picture if vibration is slightly too harsh