Summary: Camera works great - mechanically & electronically. Menu is non-intuitive and a struggle. Touch screen works - once you know what you need to to. .MTS video files are *extremely* limited in what you can do with them. Software is absolutely terrible. Crashed in Windows 7 (64 bit). Without the software, camera is fairly useless. So steep learning curve and crappy software. Would probably be great just to take videos and play as AVCHD native format.