Summary: I am currently unable to download all of the files from the built in memory (will download all but the last file at this time). This is a new problem. The manual is practically worthless. I presume the SD cards must be removed and downloaded through a card reader but the manual doesn't tell you that. For a long time, all of my downloaded videos failed to play back correctly. I bought converter programs and converted to three other formats and that did not seem to work.
Summary: A complete waste of money and my time. First, The disk VideoBrowser was scratched and damaged in the box. I tried to upload VideoBrowser from the Pixela website. However, the Video Browser Program downloaded just kept crashing my computer. The Transfer disk did work to transfer video files to my computer. But my video editing programs that I had been using will not work with the .mts file extension.
Summary: I am a video professional, and I do own a Pro-sumer model Panasonic that I am very happy with. Problem is the Panasonic cost me close to 2Gs so I wanted a second camera to take out on family informal events, that could also double as a second HD camera for my business. Now of course I wasn't expecting the same picture quality ect. and that is not my issue. To sum it up this camera cannot hold a focus and is useless even for home movies, let alone anything more.
Summary: Took beautiful videos for about 7 weeks. After two months, the unit wouldn't turn off. I had to remove the battery to turn it off. Eventually, the camera would turn itself off whenever the zoom or record button was touched. I emailed Amazon and explained that it was defective and would like to have it replaced free of charge, but was told there would be a less than full refund due to it being beyond the 30 day return policy. I was referred to Canon.