Arrived broken but the vendor took care of it immediately.
William Dubovsky "Bill", Amazon
24 May 2014
Summary: The camera arrived well packaged, but the lens blind was stuck in the up position making it inoperable. I contacted the vendor immediately and they were very responsive. I sent it back for a refund as it was a pre-owned camera.
Summary: It is a nice camcorder but Canon doesn't and won't support it. It only accepted class4 & class6 SD-cards, put in a class10 and the thing limits the recording format because it doesn't recognize the faster "class".
Summary: The Canon Vixia HFS10 is by far the best camcorder that I have used, but it sits unused after I ran into one essential problem. You cannot extract the videos off the camcorder with standard and professional software - such as Adobe Premiere Pro CS4 or Adobe Elements.
Summary: I bought this camera about 5 months ago because I heard the picture quality was great, which it is, but I also was intending on taking advantage of the 1/8th inch mic input in order to use a shotgun mic.