Summary: I purchased this camera brand new a few years ago, was happy with the features and ease of use, and it seemed to work great. I used this camera for video on ONE vacation following purchase. Upon returning home, I had the TAPE EJECT PROBLEM and it hasn't worked since. Tape won't eject, can't use the digital camera features, nothing. Canon demands $ for repair due to being out of warranty since (I waited too long to contact them, now it's out of warranty, go figure).
Summary: We owned this lovely piece of equipment and had to send it in for repairs four times while under warranty. Took six to eight weeks to repair it every time. We had the tape not ejecting problem, the zoom going crazy problem, horizontal lines going across the picture (they never did get that fixed), and then the picture kept turning all red. Finally, it just crapped out and wouldn't turn on at all. I will never buy another Canon camcorder.
CRAP (gave 1 star because it made me put at least 1)
RLBBBB "BBBLRB", Amazon
29 July 2008
Summary: Buyer Beware! Do not buy this or any Canon item! The remove the cassette error is for real! If you search the internet under "canon remove the cassette" you will find many, many people with the same complaint! Do not buy this camera! The backing by Canon is atrocious. They will do nothing, but offer to fix at your expense. Mine was fixed and ended up doing the same thing again, as well as the mind of its own zooming issues.
Summary: I have owned it for 3 years and 4 months. Within the first two months, we had to return it for service because it didn't have any picture. I was told the whole lense assembly needed to be replaced. Now it has an eject tape error and the tape won't eject. It makes grinding noises. It has been well cared for.
Summary: Our Elura 60 also has the "Remove the Cassette" problem that other reviewers have posted. Search for this error code and you'll find thousands of pages of frusterated Canon owners and no fix to be found.
Summary: Had this camera for 3 years. It has always had problems, and the thing just keeps getting worse. Had numerous problems including the 'eject tape' warning, no tape detected, viewfinder has gone out, buttons stop working, photo camera doesn't work, zoom malfunctions and randomly starts zooming in or out, and now something is seriously wrong with the digital chip, as I can't play back the tapes. All these problems with 1 camera. Wow. What a piece of junk.
Summary: Add me to the list of customers who have been burned by Canon camcorders...and for me this is the second time around and with a completely different camera. I owned an expensive Elura 2MC and liked the camera a lot - until it began eating tapes. I took care of this camcorder, live in a dry climate (i.e., have no condensation issues), and used the camera as intended so was surprised and angry that it failed.
Summary: When it worked, this camcorder is a thing of beauty. The pictures are brilliant, the sound is good, and the battery lasts a respectable amount of time. The menus were fairly straight-forward for a novice to use. However, this thing spent to much time in the Canon factory shop because it kept needing to eject the tape, but couldn't. It basically became unuable. 1-2 tapes and it would go back to the shop.
Summary: After doing extensive research I decided to go with the Elura 60 versus the Sony HC30. I received the Elura and filmed my kids playing for about two minutes. The kids wanted to see themselves on the LCD screen. I switched the camcorder to VCR mode and rewound the tape. After rewinding the tape it gave me an error saying "Remove the Tape". I removed and then reinsterted the tape. The automatic loading mechanism wouldn't accept the tape.