Summary: Honestly, I knew better than to buy an All-in-One unit but I thought I would take a chance. As the unit is so heavy they can be somewhat unstable. We had someone accidentally knock over our All-in-One and it cracked the LCD. We sent the unit to the Toshiba Repair facility: [...] where they state that a "Replacement or repair of either the LCD" will cost $390.
Summary: TecMonkey does not stand behind their products and it they fail past 30 days - there is no recourse. Purchased two Lenova desktops, the monitor went out after 90 days and they refused an solution.
Summary: After just 14 months of use (just beyond the 12 month warranty) the internal disk drive failed. It is out of replacement sectors so I am basically toast. There is no easy way to get access to the disk drive to replace it, so now I have a $900 door stop or else I must figure out how to force the plastic case apart and hope that it is possible to put it back together without special equipment.
Summary: ... the dongle connecting the keyboard and mouse to the computer. Tried many times with many different configurations: 1) putting the dongle in and then turning on the computer 2) vice-versa - turning on the computer and then putting the dongle in 3) pressing "connect" while the computer was turning on (couldn't press all three buttons (dongle, mouse, keyboard) at one time however, having only two hands) 4) tapping the mouse button, scrolling, tapping the keyboard keys...
Summary: I arrived in just a couple of days, Bonus! It came out of the box, and the adapter part was missing. I got in touch with the company via Amazon. In the meantime, I used an adjustable power cord and adapter set that I have for my own laptop to set up the computer for my husband so it would be ready to go for Father's day.
Summary: This computer was bought for my wife. It has worked well for 8 months when the hard drive crashed. I spoke with Toshiba customer service and was told that I am responsible for the incurred costs to ship it to an authorized repair center. This is because the nearest repair center is 147 miles away from me. I am a disabled veteran and can not make the drive. So why is it that the customer should pay for the shipping costs when it is the failure of Toshiba and their device?
Summary: I Iove it. I didn't know what I was missing until The Toshiba. I tried other brands toshiba is new to me. Toshiba was a recommended option from my daughter who had a toshiba that died from use and abuse but college students. I am please I took her recommendation. We are a mature couple and the larger screen and clear and clean print and graphics is most helpful. We are behind the times and still need the full keyboard feature.
Summary: Very nice computer however the information under the product description is very misleading. You are lead to believe that it's a touchscreen computer when in fact this model is not available as a "touchscreen". PLEASE if you are deciding on purchasing this item be aware that this IS NOT A TOUCH SCREEN ITEM even though the description leads you to believe it is. Good luck!