Summary: This machine included 'Fake Raid Zero', something that was used many years ago to speed up machines. It does not appear in any of the listed information. I was told by a tech. that if I had attempted a back up, it would not be useable to restore my computer. The only solution was to return it (and get another one, not knowing again what I would be getting) or wipe it clean and do a re-install. I did the later and installed Windows 7.