Summary: this computer is flawless at everything besides playing games. if you love playing steam games be prepared to be utterly disappointed this computer cant handle that much...
Died days out of the 3 month warranty - sitting in a box now
Jen, Amazon
9 December 2012
Summary: Was super excited when I received the computer. Brand new directly from HP. Loved the speed, screen, everything. It was like the computer knew when the warranty was up.
“ Major reliability problem, otherwise great when working properly ”
lininnc, mysears.com
12 December 2011
Summary: Bought a HP 610 with i5 core all-in-one and had intermittant blue screen crashes starting on day one. HP service says it is software problem. The retailer service dept
User review:HP TouchSmart 610 Quad: Premium Performance at a Premium Price
poppyt, pcworld.com
19 July 2011
Summary: i have a desktop, laptop and 2 HP printers aswell as one epson printer and one Dell PC. None of my HP products have ever given me any problem.
Pros: attractive, good response, touchscreen nice
Cons: system crashed twice in first day requiring format of harddrive and system restore. Tech support could not fix problem and furthermore wanted me to lie to sales and re...
Conclusion: i have a desktop, laptop and 2 HP printers aswell as one epson printer and one Dell PC. None of my HP products have ever given me any problem.
Pros: attractive, good response, touchscreen nice
Cons: system crashed twice in first day requiring format of harddrive and system restore. Tech support could not fix problem and furthermore wanted me to lie to sales and re...
Conclusion: HP has terrible customer service. HP makes an inferior product. We will never buy another HP product. Dell all the way from now on.
Pros: Attractive, Fast
Cons: BSOD after every update; within 3 months of owning this computer I was on the phone with India every weekend where tech support could never resolve the problem (crash ...