Summary: I really do like this computer but the only reason why I give it one star is because it's my third computer it took three computers to get one good one first two were no good . The first one the TV tuner didn't work the second one that I received was dead when i call HP no help first day I got it hp wanted me to send in for service instead returning it because customer service was so poor I think this will probably be the last HP that I will but.
Summary: I bought the HP TouchSmart and have nothing but trouble with it. The DVD drive died and when I called HP Warranty, I was on the phone for 3 hours. After getting transferred a million times and having to re-explain the problem each time, they finally decided they'd send a tech out to my house. The tech arrived a few days later and could not fix the problem. He too was on the phone waiting for another 2 hours to get someone who could help.