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Hp-touchsmart-310.33283750
7.6 out of 10

HP TouchSmart 310

From an elegant design to advanced features to a powerful suite Read more

Great Deal: $929.99

Reviews and Problems with HP TouchSmart 310

Showing 1-10 of 11
Overall 2
2.0

Will never buy an HP product again

diane lane-cormier, Amazon
24 February 2014
  • Summary: I bought my HP Model 310-1125f a little under 3 years ago and paid good money for it. I liked the idea that it was an all in one product that saved space on my desk. It worked pretty well until recently I went to turn it on and all I got was a black screen and the blue power button on the side panel came on. The computer sounded like it was trying to power on, but did not. As one of your other readers said, the tech support is aweful.
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Overall 2
2.0

Terrible Purchase

Jim, Amazon
12 February 2013
  • Summary: The Refurbished PC has never been bug free since day one, had to return it immediately because Touch Screen feature didn't work. That problem was remedied quickly, but the PC has either a hardware or software problem and constantly BSOD's and HP wants me to throw another away another $300 on top of the $550 I spent on the purchase ( I refuse to throw away more good money on a defective product).
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Overall 2
2.0

Hard Drive

MKG, Amazon
30 January 2013
  • Summary: I have had the HP 310-1125y for 18 months - The hard drive completely died. When I called HP (which we had a very hard time communicating) they told me I had to get a new hard drive. They told me because it was not completely dead yet, I needed to back-up my files asap but should have 3 to 4 days before it would completely shut down. They sold me the new hard drive.
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Overall 2
2.0

Christmas present for our children and it doesn't work...

Erin Runciman, Amazon
25 December 2012
  • Summary: We received the computer with assurance that it was an excellent computer from the original owner. We checked the computer and it appeared to be in excellent condition. We wrapped it and put it under our tree for our children. Today they opened it with great joy and dad went to work getting it setup. The computer is stuck in a Windows 7 initial setup loop. I have tried everything from safe mode to going into the bios screen.
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Overall 2
2.0

Dead after one year

Thissal, Amazon
10 November 2012
  • Summary: I worked ok -- with some delays responding to keystrokes and clicks, but otherwise ok -- but now the hard drive is in pending danger of failure -- I'd say this is unacceptable for a computer only 1 year old -- with gentle use I add.
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Overall 2
2.0

no good stay away

Randall D. Vogel, Amazon
30 January 2012
  • Summary: THIS COMPUTER HAS TURNED OUT TO BE A NIGHTMARE. THE FIRST REVIEW I HAD FIVE STARS. THE STARS ARE DOWN TO ONE. THE UNIT WAS RECENTLY SHIPPED TO H.P. FOR REPAIR. NO POWER WILL NOT TURN. THIS WAS MAY 30 2012. I BOUGHT THIS JAN 2012. ONLY FOUR MONTHS USAGE. IT CAME BACK WITH A MESSAGE, THE MOTHERBOARD WENT BAD. IT IS DOING THE EXACT SAME THING AGAIN. TRIED TO H.P, TODAY NO ONE AROUND. THERE WILL BE NO MORE H.P. COMPUTERS HERE.
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Overall 2
2.0

FREEZING PROBLEM

Sonny, Amazon
12 January 2012
  • Summary: The first day the computer froze up and just got worse everyday after. It is a shame because the computer is great when it works. I am returning it today and I am not going to get a replacement. I paid $457 bucks for it, which I thought was a great deal. I guess I need to keep searching for a good replacement.
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Overall 2
2.0

froze up and then stopped working

kc, Amazon
21 December 2011
  • Summary: This computer is fantastic to look at and a breeze to set up. However, I gave it one star since it froze up on the second day. The 30 day Norton trial stopped working on day two so I worked with a fantastic HP rep on chat, who helped me fix the problem. When I re-started my computer, the Norton reinstall froze and there was nothing I could do. I packed up the computer and UPS is picking it up tomorrow. I will not be replacing it with the same model.
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Overall 2
2.0

A warranty red flag

Moonlight, Amazon
20 December 2011
  • Summary: It is pretty amazing when HP started the AIO concept, a flock of others (Lenovo, Toshiba, Intel, Samsung...)do the same, without any sense of marketing or user studies. With AIO, whenever a component goes bad (motherboard, drive, display, CPU, memory) the whole thing is dead. A particular red flag is the LCD, most given only 1 year warranty. With a desktop, you can just buy another $100 LCD. But with AIO, sorry no luck. You can get very good LCD warranty service (e.g.
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Overall 2
2.0

I really dislike hp

quilla, Amazon
22 August 2011
  • Summary: This computer was a replacement of a hp touchsmart laptop I had that died. I knew it was a mistake as I was ordering it. My laptop gave me nothing but problems. It eventually killed itself through overheating. When i got this one, set up was easy maybe 5 minutes and thats all the computer lasted. It would only work for five minutes and than it would shut down. I called hp, hoping maybe it would be a quick fix.
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