I thought this was a better unit - it was good as long as it ...
Makarand Kashikar, Amazon
25 March 2015
Summary: Bought this unit in 2013 - The HDD crashed completely last month and its not usable now. I am shopping for HDD + Windows now. HP Does it again. I thought this was a better unit - it was good as long as it lasted. I had an HP laptop that crashed too. I guess I am done with HP now.
Summary: I purchased this computer June 13, 2014. Two months later, the hard drive completely crashed! It was unusable. I replaced the hard drive and the Windows operating system and had to recover the hard drive data (as much as possible). I had to pay $470 to a local IT company for these services.
Summary: I bought this for my 3 young children to do research and homework on. I purchased it a few weeks before my oldest daughters birthday, as a present. I thought it would be a good investment as long as it kept them off my laptop and my husbands laptop.
Cons: The number "2" key on the keyboard DID NOT AND DOES NOT WORK. When I called customer support, they basically said what you got is what you got. If I wanted to replace the keyboard, I would have to repakage and send back THE ENTIRE SYSTEM, ALL COMPONENTS!!!!. By that time, I had spent a good deal ...
Summary: The service and delivery were excellent. The product (Windows8) is the most frustrating thing I have ever had to deal with. I'm sure HP is a good manufacturer but I have not really been able to use my computer because it is totally beyond understanding.