Summary: Hard drive crashed with under two years of use, contacted seller to get a replacement disc for windows as it needed to be reinstalled. Seller did not contact back, highly unsatisfied with both product and seller communication.
Summary: I bought this for my 3 young children to do research and homework on. I purchased it a few weeks before my oldest daughters birthday, as a present. I thought it would be a good investment as long as it kept them off my laptop and my husbands laptop. All 3 of them refuse to use it because its so slow. I honestly didn't believe them until I used it the other day. now I'm stuck with a $500 dollar CPU with 90's dial up speed ugh!
Summary: The service and delivery were excellent. The product (Windows8) is the most frustrating thing I have ever had to deal with. I'm sure HP is a good manufacturer but I have not really been able to use my computer because it is totally beyond understanding. Everything I try to do is so complicated that it is impossible to work with. My other computer was 8 years old and had and XP operating system.
I NEVER write bad reviews.. but this computer is HORRIBLE!
King man and sidekick "King", Amazon
7 May 2013
Summary: This thing looked awesome online.. its specs are all impressive. The computer its self is beautiful. -But that's where the praise stops. Listen this thing is a huge pile of s***.. i cannot even watch a 5 minute youtube video without so much stopping to buffer that i want to rip the hair from my head!! This was a huge waste of $600 and I honestly want my money back! I HATE this computer I wish that I had bought any other computer than this one!
Summary: I purchased this computer in February and it crashed the first week of April. I called HP and my call was promptly sent to India where I was informed that the motherboard on the computer was bad. I spent $50.00 to have a new motherboard overnighted so a tech could come to my office to make the repair. After three attempts the tech finally showed up only to find that the motherboard was fine.
Summary: Windows 8 is a nightmare The cpu on here dosnt have a heart beat; once you have two programs running or two tabs open on your internet explore it just stops. The WIFI onboard acts like dial up even though my internet receiver is 2 feet away. The integrated graphics are a joke. Even though beats audio is on here i can hear a difference. I upgraded the ram a lot and still has problems ruining basic programs. If i could return it I would.
Summary: I am a pc user of more than 25 years; my first purchase was an IBM XT. I purchased a hp m8430 desktop system from Amazon several years ago for around $700. I had recently decommissioned a Compaq laptop that I had been delighted with. It lasted six years. I had used other HP products and was a loyal customer, based on their performance. The desktop was trouble from the start. I complained to customer service the day the warrantee ran out, and they would not honor it.