Excerpt: This is the weakest platform I have ever had to work with. Windows 8.1 is junk and the HP computer has a huge problem trying to communicate with my HP printer, also purchased from Staples, to the point that the printer freezes up several times a day. I did not previously have this problem.
Summary: This is a real dog or shall we call it mutton.....it basically is a desktop case with a laptop interior .... it does have a large 3.5 drive ... it does have a memory slot free so one could add an additional 8GB without discarding what is already there. The power supply is external!!!
Excerpt: I purchased this item for my husband for Christmas 2014. I took it out of the box and I was shock as to how light is was. I hooked it up and it worked fine for maybe 4 days, then all kinds of things started happening.
Summary: if you are looking for a MS Office machine that can only run one monitor than this is for you. However both this and the 500-411 are not as expandable as advertised. two memory slots and a tiny power supply.
Excerpt: We ordered and paid for 2 of these units. One came without any ram memory. When my staff inquired about return or what to do they were rudely treated and told to contact HP. I usually choose to do business with Staples rather than the other office store options because they generally have good...
Summary: Have had several blue screens with the system. Though I had several contacts with support the blue screens continued. Currently in the process of returning to service center to FIX the problem. Will believe it when I see it.