Summary: Upgraded from a Windows XP machine and I couldn't be happier. Lighting fast! I added a couple of extra features; 12 GB RAM and Microsoft Office Home and Student edition. Wireless keyboard and mouse make this an ideal home office / student set-up.
Summary: I had trouble with the Envy almost immediately. Long story short, would not reboot after a shutdown/power off. Endless loop of repairs and restores to earlier state. Tech support was great, said to send it back and they would replace it. And they did. Second unit had same problem. Everything was fine unless you shut it down. It would restart perfectly, just could not come back from shutdown. Tech support was great. We restored from D Recovery Partition. Same problem.
Summary: Until I bought computers from HP directly, I never had virus or malware problems. Now I have a problem every day. I requested that MacAfee anti-virus be deleted prior to delivery, but was informed I have to take it. I don't know why these problems persist, but MacAfee did not find any problems while the malware infected my system. I removed it and replaced it with another program, which has been finding malware every day.
Summary: "Lightning quick speed"? Well, I must have gotten the 'turtle in the race here", this new computer is much slower than my HP Pavilion from 2007. "Blazing Fast"? Loading web pages takes about 15 seconds, if that's "fast", then HP needs to rethink it's "advert line" as this is NOT living up to my expectations.......At ALL.............
Summary: Great purchase. Runs fast, quite, easy setup, completely compatible with all of the software I installed. Has both USB 2 and 3 ports. Easy access to all features. Windows 7 requires no new learning curve and I've had no compatibility issues. Very satisfied with computer. I'd recommend getting a wireless keyboard which comes with a mouse. HP service and delivery excellent.
Summary: HP gave great support, and I would recommend HP highly. I am also very pleased with the monitor. I thought my old monitor was excellent, but this 23-inch, back-lit monitor is much better. I miss not having USB ports on the front for easier access. I am very unhappy that I can not use my HP 5470c Scanner, nor is there a driver to make it compatible. However, most of my discontents are concerned with software, For example, I am unable to format RW CD's.