Summary: After researching this Envy Desktop, it seemed to be the new computer I was looking for. Powerful, high end audio..etc.. Had it shipped to store for free pick-up. Took it home and it would not even power up.
Lots of Support Required from HP to get this Working
Kari Schell, Amazon
30 May 2015
Summary: This machine has been problematic. I've spent at least six hours on the phone with the HP people and am finally up and running. However, I am still having problems. Frankly at this point, I'm not sure how much is the machine and how much is Windows 8.1.
Summary: This was sold as a new computer. It was not. Incredible problems from the get-go. The operating system was corrupt. My guy spent 7 hrs. on a Sat on the phone with Microsoft who charge $99 and it's still not right. Bad news all the way around. The batteries in the mouse were date 04/14.
Within a day after installing, began to shut down ...
17 March 2015
Summary: Within a day after installing, began to shut down on it's own. I spent several hours on phone with HP REP and after resetting settings to factory specs twice and problem still persisting, shipped it back.
I purchased the HP ENVY 700-200Z from EZ digital (tax ...
Patricia V. Roberts, Amazon
16 March 2015
Summary: I purchased the HP ENVY 700-200Z from EZ digital (tax free). Upon arrival my 'COMPUTER' was defective, constantly freezing, trouble loading pages. This 'COMPUTER' was clearly 'DEFECTIVE'! I finally returned it. I paid 40 dollars shipping , 42 dollars to ship it back.