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Hp-envy-20.33747189
9.4 out of 10

HP Envy 20

Introducing the HP ENVY 20 TouchSmart, our new all-in-one optimi Read more

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Reviews and Problems with HP Envy 20

Showing 1-6 of 6
Overall 2
2.0

Do not buy this computer or any HP products!!!

Alexis L. Laube-Manigault "lex85", Amazon
10 February 2014
  • Summary: After 4 months of buying it new (from Best buy) the hard drive was replaced because it could never read discs (dvds). This problem was fixed until recently. Then, the internet was funky. After a few weeks of the comp disconnecting from the internet by itself and crashing when I play a movie, I call Hp support. Yesterday the guy tells me that since the internet is unstable, my last option is to reset it to factory settings.
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Overall 2
2.0

Worse computer we ever owned!!!!

M. Pacuska "ppac", Amazon
28 January 2014
  • Summary: We've had this computer since 12-28-2012. Just a little over one year. It has been nothing but trouble. If there was less than a one star rating..that's what it would get.
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Overall 2
2.0

BEWARE THE WARRANTY LIMITATIONS!

BARBARA GALE WELLS, Amazon
27 November 2013
  • Summary: Beware the Warranty Limitations! We had this computer forseveral months then it started crashing a few minutes after using it. We have another computer of this model that is functioning without problems. Amazon will not allow us to return it since we had it 90 days. HP will only cover parts and will not allow us to return it for exchange. Now we are out hundreds of dollars for a computer we can't use.
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Overall 2
2.0

Limited Capabilities and multiple problems

Farmer Bob, Amazon
16 April 2013
  • Summary: The all-in-one has a nice clear screen. Any you don't have the separate tower taking up room. However that's about all the good I can say about it. You rarely use the touch capability. Using the traditional mouse is much more efficient than moving your hand to the screen to perform an operation. The PC has limited inputs. For example, there is no firewire connection.
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Overall 2
2.0

Sign Up For Aggravation

(E) None Of The Above "sdrum", Amazon
19 February 2013
  • Summary: The wireless card in this computer is totally worthless. After about six hours over three days of trying to understand the broken English of HP technical support (support? Hah! Can't even screen employees for ability to speak English) here was what I was told: The wireless card in this computer has very low bandwidth and doesn't work well. If you pay us $200, we'll send someone out who will install a card that actually works. Talk about a rip-off.
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Overall 2
2.0

I actually liked it but ...

norton850, Amazon
11 February 2013
  • Summary: The first one was DOA. To put it simply I needed a touch screen all in one with a HDMI port so I could hook up my DirecTV satellite receiver. HP assured me that this model did. Of course it doesn't. Then after consulting with the HP tech department they built me one supposedly with the port. That one didn't have it either. Dealing with HP was a nightmare and I am firmly convinced they have no idea concerning the actual configurations of any of their all in ones.
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