Summary: I bought this refurbished machine from Wal-Mart, thinking at least a company like Wal-Mart would regulate the products they endorse from third parties on their site. My naivete has been corrected. A pirated, counterfeit version of Windows that prevents you from fixing anything, installing anything or using software / hardware... the DVD drive is completely sealed shut and the drive just keeps banging against it trying to open.
Summary: Early delivery, excellent setup, quality much better than expected. I had to replace my laptop and this purchase was a great buy. If you don't need a leading edge machine, go the refurbished route and save a bundle of money.
Summary: Was not clear what was to be done to put activation code in and did not prompted for us to put in when started and technical support was very confused as to what we were talking about! But we ran back up repair and it brought up prompt for activation code. Key board had keys that did not work we had to use our old one. Computer runs loud and wines like it is going to blow up. This was a bad buy!!