Summary: First off, my machine arrived with 1 Tb. hard drive, a plus. It worked well right out of the box except that the "sleep" function does not seem to work consistently. I've contacted Joy Systems to no avail. But since it is no big deal to me, I like the machine otherwise and will keep it. Everything else is as advertised.
Summary: probably UPS, but I wasn't there to receive the product. there was a small hole at the top of the box that broke the left side of the keyboard to pieces. Thank God it was just the cheap keyboard. Also the $2 mouse will have to be replaced, just because. very please with the computer and the price.
Summary: Am not a computer tech, so this was good for me. The firs one I received was damaged but no problem sending it back and getting another. Actually, it came quicker than I expected. I just needed one for basic computer skills and this one is great. Thanks.
Summary: We purchase this computer and have been very pleased with the outcome. You would never believe that this was a used computer. It is very fast and very efficient. Our previous computer was not even half as fast as this computer. I was elated when we installed it, which was equally very simple and easy. I will recommend this computer and company to my friends and family.