Summary: This tower came wrapped in bubble wrap only around it one way with the front and back exposed. The keyboard was stuffed in the box next to the exposed back. The front was not protected. It arrived with the keyboard crushed on one end and the frame of the tower broken/cracked on the other. The keyboard, mouse and tower work ok. I didn't know there is a speaker on the tower. I like that. I didn't need to plug in externals.
Excerpt: I am very satisfied with my new refurbished computer. This is the third one I have bought from you and they all have been an excellent addition to our business. We had a great experience with the order process and delivery. It was package very well when we received it. I will continue to buy your product because of the convenience and and the condition and performance of the computer.
Summary: I was excited when it finally came, after I hooked it up everything came on except the monitor. I was so mad, I call the customer service number and technical support called me back. This guy on the phone was trying to tell me how to hook up the computer. I just stated that I know how to hook it up either send me out a new monitor or refund me my money back!!! So now I am waiting on a working monitor.
Summary: every thing works great, except occasionally, it says different programs are unresponsive and do you want to wait or exit this program, other than that it was shipped in a timely matter and on the whole works great