Summary: I am giving this 5 stars based on their customer service. 3 stars for product. This company bent over backwards to fix the issues we had with this computer. After everything was done I only have half a system. Only one monitor works.
Summary: I'm giving 4 stars mostly just because it was not quite what I expected, though, to be fair, I was not sure what to expect. Most refurbished items I've bought look darn near new. Not so much with this BUT I will say, the items are in good condition.
and everything works great. I am using a USB mouse and keyboard
Amazon Customer, Amazon
1 week ago
Summary: Arrived very quickly, and although I really only expected the computer, was surprised to get two monitors and cabeling to use both. The only snag was that I wanted to use my large screen TV for display, and was planning to use HDMI - so I bought an HDMI video card, and everything works great.
Summary: This is a shame as I've always had good luck with newegg. I guess they can't control their suppliers.
Pros: Unit arrived clean and ran well
Cons: Windows would not activate with provided key. Contacted seller and they requested addition info that was send immediately. Now two weeks has gone by with no response. Also emailed and called and with no return response. Bottom line is hope you don't have any problems because these guys suck at cu...
Summary: Computer arrived sooner than expected and was packaged very well. Just as described except was missing the operating system. I emailed them over the weekend and they returned the call on Monday.
Summary: This has a nice 1 TB HDD but i'm considering upgrading to a 120GB SSD for the Boot drive, upgrading the RAM to 16GB and adding a PCI express Video Card.
Pros: For a refurbished computer, it has very little cosmetic damage. With a Quad-Core processor and 8 GB RAM, it is FAST running Windows 7!! There are quite a few USB ports and a Display port. Really good Bang for the Buck!!
Cons: No updated Video Card driver for Windows 10. It wouldn't be a big deal but my GoPro software doesn't display the timeline. Other than that, no complaints so far.