Summary: I have had this pile of junk for over a year now. I will say it's better than the Dell of similar specs that I originally bought - I bought one, it didn't work, turned it in, got another, same issue, got ANOTHER, also had problems, returned it and have sworn off Dell. Got this one, yet another pile of junk. The DVD player doesn't recognize the disk half the time. The USB 3.0 ports are WORSE than 2.0 ports.
Summary: Hardware wise, this is a wonderful computer. Excellent components and good manufacturing. I have had this computer since mid January. I purchased it to replace one of two computers with identical software installs; MS Office, Autocad, Nod32 antivirus,a number of Topographical software programs and some utilities. I have not been able to keep this Gateway running for more than a couple of weeks before I get a message that It is not a Genuine copy of Windows.
CF card reader defective on brand new computer PLUS cheap parts
LH "Levi", Amazon
5 March 2012
Summary: CF card reader slot is defective (as if it wasn't made to fit the standard); that is, neither a Kingston nor SanDisk CF card will sit in the slot, preventing the computer from reading it! In other words: it doesn't work at all! Very bummed as this is a brand new computer, not out of the box for a week. Also noticed the optical mouse, while it functions just fine, is constructed very cheaply...feels like a toy.
Summary: From the get go out of the box, I had nothing but hardware issues with this computer. The first time setting it up and plugging everything in, the first thing I noticed was the lack of any kind of image on my monitor. So I briefly set up my old computer, to verify that it wasn't my monitor, or the cable I was using. I then opened the case only to find that the video card had fallen out of the motherboard, pushed it back in, and plugged everything in.
Summary: this was a great PC out of the box! the fastest i have ever used! i wasn't able to play battlefield 3 on ultra but close enough. well anyway after 3 weeks the problems started it keep losing the network adapter and could not connect to any type of internet connection. called gateway and went through everything!! they were very helpful! they figured it to be a hardware problem. (DUH) they would not send me parts to fix myself!