Summary: Was checking out these new Dell all-in-one machines at a big-box store. Loved everything except how my finger felt after a few minutes of playing. The clear screen is cheap, cheap, cheap plastic and has WAY too much friction. The sensitive pad on your finger is going to complain. To get an idea what your finger is going to experience, please do the following. Press your index finger against a surface that has a bit of friction but not too much.
"Product released too early without adequate testing"
23 September 2013
Pros: Great screen and small desktop footprint. Very fast, good 1 Tb storage
Cons: Windows 8 installation issues requiring return to Support within days of purchase with wiping of all installed data and starting again (groan!). Then total physical crash of hard drive after 9 months which will lose all my data !!
Summary: I debated on this Dell vs. the 27" iMac for awhile, and settled on the Dell primarily because of the touchscreen functionality. I have regretted that decision since I plugged this in 2 months ago. My first issue with this PC is that it has a lousy wireless card. I was lucky if my download speeds achieved .5 mbps. I sat it right next to my wireless router, no better. Plugged in the network cable and I would get 25 mbps downloads.
Summary: Overall, this computer looks amazing. Very fast and has a very clear picture. It's perfect...when it works. Every now and then the touch doesn't work and at other times, touching the screen acts as if you're using the mouse. I plan on reaching out to Dell and depending on their feedback, will return it. It's too much $$ to spend for something that is not consistent. I'm saying I'd recommend it, as I feel it's this PC in particular having issues. Time will tell....
Summary: My brother and I was going to purchase this product today ASIN:B0084C38ZA Dell XPS XPSo27-6472BK 27-Inch All-in-One Desktop (Black)]. However after seeing all the negative customer reviews on Amazon, we can't take the chance. Dell What are you doing to merit such negative press for this highly rated product? Easy money flushed down the toilet.
Summary: Ordered this and received "expected delivery" in two days. Then heard nothing from Dell. Each time I call customer service they say it will ship tomorrow, but it never does. The physical product sounds great, but no use ordering it until their sales/services can honestly tell you it will deliver. Hello Notagain "foreverhoping", I am sorry to hear that you are experiecing delays.
Summary: Ordered this and received "expected delivery" in two days. Then heard nothing from Dell. Each time I call customer service they say it will ship tomorrow, but it never does. The physical product sounds great, but no use ordering it until their sales/services can honestly tell you it will deliver.