Summary: The computer is OK. But, the Dell Service and Software program leaves a little to be desired. Their Dell Backup and Restore program does not seem to work very well and at least one member of the service staff did not seem to know what it was. I finally gave up and deleted it after purchasing it for forty dollars.
Summary: Refurbished unit arrived yesterday. It would not boot. I spent several hours with Dell support and they finally got it to boot after hours of trying to change boot settings and finally just reinstalling Windows. But the ethernet adapter isn't working and now Dell support says the computer is registered to someone else and they won't help anymore. Also, this is advertised as having the wifi 802.11AC standard and it only has the older b/g/n.
Summary: I receieved the Dell in a timely manner..within a few days of sitting it up..I was calling Dell to let them know the tiles in Windows 8.1 were not working I spent many hours on the phone with Dell to fix it..after about 12-13 hours they suggested a restore this also took much time because of the size of the hardrive..thus we finally had the computer working..now it has started no restarting will I push restart button..it shuts off .
Summary: This came with a windows 8.1 restore disk. I didn't unpack it. I called the web store and they said windows 8 came as a bonus. I hate windows 8 so I returned it. Then. upon their suggestion, I reordered it. I am hoping that this one comes with windows 7.
Summary: This is an awesome machine for the price, a great processor. be forewarned though. All you get in the box is: the tower, Keyboard and Mouse. all software is preloaded, you get no copies of software or a manual. must activate windows 8.1 via internet. there is no Windows OEM license sticker on the case either. all in all its a great machine. although I did have problems with installing XFX/Radeon graphics cards, opted for NVidia upgrade card.
Summary: I think the problem is the unremittingly awful Windows 8 they put on it, but since that was Dell's choice it gets 2 stars. IT all started going wrong from creating the first user account. W8 couldn't find my Microsoft account (for no good reason) and gave me a local account. Either because that didn't have the privileges, or because the installation was anyway bad, I spent many of the next 24 hours trying to install my apps, set up email etc. to no avail.
With the i7 processor, all the memory, separate ...
William Sever, Amazon
18 July 2014
Summary: With the i7 processor, all the memory, separate video memory and the configuration... this should be a smoking fast PC. It is not. It might not be the machine but Dell support has been very disappointing. The answer seems to always be reinstall the OS... and that involves re-installing all the other software... I'd prefer not to be without this work machine for two or three days while I deal with issues that I believe should be resolved by quality tech support.
you would think it was smart enough to connect to my moniter/hdtv which was connected ...
5 July 2014
Summary: you would think it was smart enough to connect to my moniter/hdtv which was connected to another dell computer. and worked. have bothdvi and other connections made and a hdmi nothing works. tv works fine though.