Summary: I have been purchasing Dell products for 15+ years and this is by far the most unreliable Dell system I have ever purchased. We've had problems with lock-ups, failed to boot, etc. After 3 reloads (yes,3) of the operating system within a one week period, BIOS updates, etc. it is a lemon. The only thing more frustrating that the defective PC is the seller's defective stance of making the the customer pay for the return shipping of their defective product.
After some basic questions he determined that the motherboard was no good. Can you believe that a year and 3 ...
4 weeks ago
Summary: Three days after the 1 year warranty was up this piece of junk XPS 8700 went completely dead on me. The first level of Dell tech support I couldn't understand. The second level of Dell tech support I was starting to understand what they were saying. The third step of tech support I finally understood what the guy was saying. After some basic questions he determined that the motherboard was no good. Can you believe that a year and 3 days and the the mother board is shot.
Summary: I have not been happy with this workstation. After receiving it I upgraded to WIndows 8.1 Pro, installed my usual programs (nothing exotic - Office 2013, SQL 2012, Stardock Fences and Start 8, iTunes, etc) and have had problems with rebooting and erratic performance. I've been trying to address the issue by troubleshooting - updated the BiOS, all the drivers, tracked down various issues found in the System Event Viewer - but the problems seem to continue.
I had to reformat to try to use it when I did it did work pretty fast but My wife insisted that I buy A ...
15 February 2015
Summary: Did not work out the box. I had to reformat to try to use it when I did it did work pretty fast but My wife insisted that I buy A better computer so I contacted IBUYPOWER and had them make one for me.
Misleading listing, should have been listed as used with no warranty
Mr. Andre Elhajj, Amazon
8 February 2015
Summary: Listed as new, arrived with dust inside the computer case. Expired Dell warranty. Very loud fans. Already registers under a different user have no idea how to change it under my name. The worst investment I made for the money.
Summary: I am having a terrible experience with the XPS 8700 Dell I bought in mid-July, 2014. I had a Dell for several years before this one and loved it. I never had to use technical assistance because the computer worked. With the XPS 8700 I have been on the phone with technical assistance continuously since November 22, 2014, sometimes for several hours at a time. The longest stretch was 6 hours!!!
Summary: product failed after 1y 2months- still under warranty. Service was by a subcontractor of a subcontractor-switched out motherboard, hard drive and processor left with the machine showing an error message- he called dell directly and was told to leave. Device did not work- Dell refused to replace- sent out second tech who changed motherboard and processor- diagnostics showed it worked- but it did not.