Summary: A few magic words you will need to know if you are going to consider buying a Dell, or already own a Dell " I AM GOING TO DISPUTE THE CHARGES WITH MY CREDIT CARD COMPANY" these few simple words will work wonders for you when dealing with these people. My Credit card company said I could only dispute charges that are less than 6 months old, BUT!!
Summary: I bought this computer six months ago. The motherboard went out. I tried to use my Dell warranty but apparently Best Tech did not transfer owner ship. Now I have to go through a lengthy process to attempt to transfer the computer to my name in the mean time I am without my school computer. Highly disappointed by the whole experience.
DO NOT BUY THIS MACHINE FIRST DAY IT WONT EVEN WORK RIGHT, DEFECTIVE AND SELLER DOES IGNORE ANY CLAIM
18 June 2014
Summary: I BOUGHT THIS PC BECAUSE I FOUND A PAGE THAT RATED THIS AS A GOOD PC, THE PRICE IS AVERAGE FOR A GOOD PC, I BOUGHT IT TO REPLACE A 12 YEARS OLD I HAVE, BIG DISAPPOINTMENT, THIS WOULD FREEZE AFTER A FEW SECONDS AND WOULD HAVE TO RESTART THE WHOLE PROCESS OVER AND OVER AGAIN, I TRIED TO CONTACT SELLER SEVERAL TIMES, IT WAS LIKE IF I WAS TYPING TO NO BODY, IT BEEN MORE THAN TWO MONTHS NOW AND STILL DONT KNOW WHO THEY ARE,,,I WILL NEVER BUY HP PC AGAIN I FEEL LIKE I WASTED...
Summary: This was a needed replacement unit for my wife. Had all kinds of problems with this computer and Windows 8 and 8.1 from the start. Dell provided help by phone and then several replacement parts delivered by a tech. person Since I live in an area way outside where a tech. person could go I had the parts delivered to a friends house and then he del. to me They were then installed by myself or a tech. friend living near me part of the time. All installations are fine.
Summary: I Purchased a Dell 8700 XPS 8 gig Ram 635 GeForce Nvida Graphics Card 1 TB HD to replace another Computer that was bad from the factory It would not create a B/U of the operating system, It was very slow and the drive bay and sound volume control button on the keyboard was erratic. Additionally the keyboard Volume button does not have a scroll volume indicator that should show up on your monitor as you increase or decrease the sound .
Summary: I can't describe how much I hate this computer. It's constantly updating (either by microsoft or dell) and requiring restarts with no signs of improvement. Wifi is constantly disconnecting and worst of all - it's a security nightmare - as when you put it to sleep, it doesn't ask for your password when woken up. Honestly, I wouldn't recommend it. If you need a new computer, go with their a Non-Dell on Windows 7 or a Mac. Simple as that.
First Dell COmputer Worst Customer support I have experienced in Memory
Jimmie H. Butler "Author of A Certain Brother..., Amazon
28 May 2014
Summary: I started out trying to install a new internal drive before I switched over. Can get no recognition of any drive I connected, which works okay on my old computer. In trying to work the cabling for the HDD, I apparently broke a connecter on the back of the LG DVD drive. Bought a replacement this morning and hooked it up. The computer doesn't recognize it. I started with Dell Support nearly 2 hours ago. First I tried a chat, but I was on with their sales section.
Summary: I've got a very similar model to this. It will be the last Dell I ever buy. (FRANKLY LAST WINDOWS PC I'LL EVER BUY). Very little use as the home computer. Nothing hard core. So far I've replaced the hard drive and the graphics card on a machine less than 3 years old. Both failed recently. Went Mac back in February 2014 and I'm never buying anything else. If I need to run Windows, I just boot the mac in windows. It actually runs it smoother than a windows based machine.
Summary: driver power state failure ,remember those words for you will become familiar with them. Got this machine fully loaded:240 gb ssd ,3tb drive 32 gb ram. Was supposed to come with 8.1,but came with 8, BIOS was very old and drivers were too, Nothing but hangs and freezes since the upgrades, Dell tech support is clueless. I now have an $1800 dollar boat anchor. You do not want this machine.