Summary: Bought this for our son in college to replace an aging Dell. He loves it. Fast and dependable and loads of room for his games and school work. Of course his games are more important, to him anyway.
Dell's service was good in that respect as the computer detected the problem ...
Kindle Customer, Amazon
8 January 2015
Summary: I always went with budget e-machines and had no problems. I upgrade my computer every 3-4 years. This time around, for whatever reason, i went with the Dell XPS 8500. What a piece of junk. Within six months I had catastrophic hard drive failure. Dell's service was good in that respect as the computer detected the problem and Dell shipped a new one without me having to do anything. From there, customer service went downhill.
Summary: This two year old computer just died on me. After looking into it, I discover that they installed a 460w power supply with a video card that according to manufacturer specs requires a minimum power supply of 500w. They are the computer experts so this strikes me as a deliberate move to scam the customer. When I buy a higher end system, I expect all components be higher end as well. I now have a complaint open with BBB.
I like the modest upgrades possible to this system
1 November 2014
Summary: I'm 1 1/2 years in owning the XPS 8500. I like the modest upgrades possible to this system: 256GB SSD - Samsung 840 Pro, added 16 GB Valueram, so now have 24 GB and now just installed a GTX 750ti low power consuming mid-range a GPU. My additional $500 in upgrades over 1 1/2 years has really turned this system into an all-star performing for anything but serious gaming. I bought my son an XPS 8700 and made similar modifications.
but a good all around box for medium gaming and heavy number ...
28 September 2014
Summary: Had mine two years now, overall a very solid product. Got it with the i7-3770 and Radeon 7570. The graphic card isn't quite up to expectations for the chip, and the power supply is a bit weak weak for anything else, but I will upgrade both. It runs 24/7 as my main computer, using a 60" and a 42" TV for monitors (games...), wireless keyboard and wired mouse. Very stable, never any lockups.