Excerpt: After owning the Dell Studio XPS 8100 Desktop for about 5 months, the system starting indiscriminately but regularly stalling and freezing - to the point where it was not
Conclusion: I will never buy another Dell after they did not meet theor SLA for next business day service/support that I purchased, this has left a very, very, bad taste in my mouth
Pros: In between random reboots, runs well.
Cons: This machine reboots on its own, put up with it for a while, then decided to call support and have the board/RAM/Power Supply looked at. When I purchased the XPS I pai...
Summary: Pros: It's a powerful desktop, good price Cons: Dell has installed some bloatware that doesn't always play nice with other software (Dell Datasafe, Support Center).
Summary: A client of mine who had bought to 2 Dell Computers phoned Dell support to ask why he couldn't copy a file on a floppy from one Dell PC to another.
Pros: Cheaper than most, Quick delivery, Nice black cosmetics
Cons: Inferior technical support, DIY Warranty, Costly if faulty
Summary: I bought an 8100 PC from Dell, my first experience had been good (a 4100), early delivery, a few niggles but I was happy with the ease and success of the whole process.
Pros: easy to order, friendly, persuasive
Cons: no action, unfulfilled promises , frustrating