Summary: Item was received; however, did not come with any type of restore or back-up disk nor did it come with instructions. I received in March, 2013 and it still will not work. Screen flashed and never brings up capability of utilitizing this new desktop. I have left several emails requesting assistance and all I have received is that it is too late for a refund. I do not want a refund- I want assistance on why it will not work with my monitor which is also a TV screen.
Summary: I did not get the product that I ordered, but "making do" with this one rather than the expense of returning it. May buy a different one but one that I can see and be sure I am getting what I ask for. It is big and cumbersome and not what showed up in the photo and did not have the Windows that I asked for.
getting computer faults loussey refurbish job if it was done
charles pazinets, Amazon
2 July 2013
Summary: only reason it got two stars is that it at least turned on when I hit the power button after it powered up it started freezing up and giving me warnings and faults and locking up bumed me out threw all the packageing stuff it came in is the only reason I haven't sent it back plus ive had it for I while before I tried to use it
Summary: does not have a useable operating system and when i called the seller. He was a real jerk!! He wanted me to pay to return it to him and then pay for shipping for him to send it back to me. The OS was in french. he said it was an accident done by the technician. but the default language on setup is english. So i say he is a LIAR.
Computer was defective and the customer service was very unefficient.
Alejandra Hernandez, Amazon
6 June 2013
Summary: I had the worst experience purchasing online with the seller. Not only was the computer defective but what made the experience worse was the customer service I received when I attempted to return it or have the problem fixed. The customer service representative never gave me her name or their hours of operation inspite of telling her I was on a different time zone. This posed a problem because I work M-F from 8-5 so we played a lot of phone tag.
Summary: For my next computer I have got to research and find out what makes a fast computer system---this is NOT it; but it works. I received the system with a keyboard in another language, which the dealer promptly replaced. Also, the screws to attach the monitor cord did not come and the dealer promptly shipped those as well. I purchased the Microsoft office product line because I don't particularly care for Openoffice which is what this system came installed with.
Summary: this was"nt what i expected the people before me still had a cd inside they still had their information on the computer screen and the speed very slow.I really want to send it back.can I?I still have the box.It was not what I expected.