Summary: Drivers are not pre-installed, even though Dell confirms the drivers are all installed. During set-up, I had to install a driver just to be able to connect to the internet using an Ethernet cable, and then some other PCI drivers cannot be found. Other manufacturers load drivers onto the machine before it leaves their facility, but it appears that Dell wants to make the computer buying experience such that the user wished they had bought an Apple instead.
Summary: While it's not the most powerful office machine Dell has on offer, the OptiPlex 9020 All-in-One is a great PC for most office workers, handling day to day computing tasks with ease and bringing Windows 8 and touch to the workplace in a form factor that puts both in their most useful capacities.
Summary: I personally have four of these. One in my office, and three more reconfigured to play Call Of Duty Advanced Warfare between me and my buddies. Very solid and easy to work on, open feel inside the case. It has the ability to run dual drives in RAID format and has Intel VPro Technology.
Arrived preloaded with a custom software image that was setup ...
8 September 2014
Summary: Arrived preloaded with a custom software image that was setup with users and passwords that locked us out. Not able to get Dell support because ownership was not registered to us. Weeks later, I finally got reload image from Dell, which I had to install myself. Still have one PC that Dell refuses to register. Oh, and 9020 does not have HDMI port.
Summary: We are using these computers at San Joaquin Community Hospital and these are just amazing computers. With the processing power of the Core i5? It just makes the computer a whole lot smoother than Wyse.
Summary: This is a very good PC. It has a few programs ment for busness systems that are kind of a pain for personal use but they are easly removed. The Dell support site seems good and made removing the stuff you don't need easy. Very fast and solid PC. Very very Quite. I would get the SSD option next time. That would make it one of the fastest PC you can get without overclocking.
valid warranty, NIB, 4gigs of RAM NOT the 32GB listed.
25 October 2013
Summary: Arrived in Dell Manf boxes. Service Tag did indicate a 3YR next business day warranty. The only issue, and it is a big deal, is that it ships with 4gigs of RAM, not the 32gigs advertised. Frankly, I figured it would be a typo or a fantastic deal. even with the 4 gigs, it's a decent price point.