Summary: I got it setup and it was fast, I was loving it, then 4 hours after I was surfing the web it crashed, and it say "Video Hard Drive Error". I went on google and it said I need to update the drivers. I updated all of them and still crashed. I lived chat and got a replacement one, and the replacement crashed too after 4-5 hours... I'm upset because the specs were so good for the price.
Summary: have not been free to use yet; case latch will not slide forward as to open the case. had this computer almost a week and still haven't got a fix for the problem. its ready to go back if a solution for the problem isn't met real soon. like many other retailers ; they are quick to charge your credit card but slow to provide support. will think twice before ever ordering again from them.
Both the original and replacement were FAULTY!!!. VERY INCONVENIENCED!
1 May 2014
Summary: Despite the reviews, this computer has been a disaster. Yes it's 'refurbished' but the system crashes without warning. When the replacement came, it was the exact same story, with no clue as to why.