Summary: I bought this computer with some reluctance not knowing anything about refurbished products. The price was great and the installation was easy. Started using it and the speed is good. I did have an issue with the curser and called Joy Systems (refurbisher). They had a tech look into the issue and found it was an internet explorer problem and recommended that I try Google Chrome. After installing Google, everything is great and the issue with the curser is no more.
Summary: Our old Dell was finally too old to perform and I saw this on line and for the monet decided to try it. Very good deal works great. Had trouble with the DVD rom drive but with one e-mail they sent me a new one and a tag to sent the old one back. Problem solved. Very satisified customer. Just wish it had a DVD rw drive but I can add that later.