Summary: I love all but one thing about this computer. The screen. Perhaps Because it is a touch screen (which I don't use) there is so much glare on this screen that in broad daylight I can hardly see/read the screen. In other words, it's pretty useless for daytime use. Iand I work from home in the daytime. I can't see the cursor most of the time and squint to read the text... HORRIBLE. So I need to get an anti-glare screen. Have you seen the price for those!? $80!!!!
Windows8 is a challenge, but the machine is working
Kenneth C. Hohhof, Amazon
1 March 2014
Summary: I have had no mechanical problems with the 2020 so far. I am not yet comfortable with Windows8, but I can't really blame that on Dell. They did give a tutorial about Windows8, but it was more of an overview than a nuts and bolts teaching tool.