Summary: For the 4th time in 1 1/2 years, the CD/DVD drive on my Acer Aspire is no longer working. I purchased the Acer in July of 2011 as a replacement for a Dell that I'd had for more than 6 years. By October of 2011, the CD drive on the new Acer no longer worked.
Summary: This machine worked for less than 2 years and then it would only light up the blue "On" button and the fan. Fortunately, I bought an external docking station from Walmart for $20, so I could retrieve the info and also had backed up most of the data to my external 2 TB drive.
Summary: I have many Acer products. Less than 1 year after purchasing this item it would not read DVDs/CDS. I have sent the item back to Acer twice and still do not have a computer that works correctly.
Summary: When it works, it is great. However, a warning about Customer Service and Warranty. My computer is 4 months old. Went to boot it up last week, it would not boot up. Everything I tried, it would not. Called Acer Customer Service and went through everything I had tried.