Optical drive dead-on-arrival, 2 cross-country trips so far...
David A. Katz, Amazon
19 July 2011
Summary: This unit arrived in early July. I tried to rip a few CDs, and on the last few tracks, it hangs, and the ripping software (iTunes or Windows Media Player) just sits there. The CD eject button stops working, and I have to reboot Windows. So I called Acer, had to ship the entire unit to Texas. The said they replaced the optical drive, and sent it back to me. Guess what, same symptoms! Multiple audio CDs, same problem.