Summary: We have had this computer less than a year and have had all sorts of problems with it. Its inconsistent and unreliable. (Yes we have had tune ups and anti-virus software.) Most shocking of all, it is SLOW. i7? Really? It is notably slower than our 5 year old beat up Macbook.
Summary: Although the computer on the surface appears very nice the following problems you will immediately run into. 1) The 32GB SSD drive is not detected by Windows Disk Management and therefore does not work.
Summary: PROS: Great package, visually appealing. CONS: Very slow set-up. Would not power up without complete reset and power cord plug/unplug. ACER tech support was somewhat helpful but told me the system reset they walked me through would take 45 minutes and it took 6 hours.
Summary: Update to this review. 3/27/2014 - AMAZON completely rescued this experience for me. Their customer service is without question the best I have ever experienced. Thank you Amazon. I will be loyal for life. Amazon is AMAZING!