Summary: Unit filter allows too much dirt thru closing dehumidifier. Drain hole is too small and unit has overflowed several times with no warning or shutoff. Instructions to use 6" cotton tip to open hole is only a temporary fix. You cannot get to drain pan to properly clean out unit. Overflow situation could really damage floors. Need to redesign to allow better drainage and cleaning beyond filter.
Summary: This is the 3rd dehumidifier I have put in the basement in the last 2 years. One quit pulling moisture out of the air after 11 months but they stood by the guarantee and replaced it. The current one works fine could be a little loud if it were in a finished basement. One thing I think that would make it better is if it had a gauge that would show the current humidity.
Summary: I purchased this unit in January of last year. After not even 1.5 years, the compressor froze up and no longer works. As all current dehumifiers, the longitevity is not more than a year or two. I will contact Winix as it is still under warranty. The issue I might have here is they quit making them and don't even have the option on their main website. Scary since I paid almost $300.00 for this unit.
Summary: Bought my 70 pint model from Costco 2 years ago. It worked ok until the compressor stopped working last week. I would expect the unit last more than 2 years. My old dehumidifier from other brand lasted more than a decade. what a piece of crap "made in Korea"!
Summary: The pump line included is fantastic, longer than others - I run it around the corner into the washer drain for continuous use. Take care to make sure the end of the line is lower than the output on the machine.
Summary: Disappointed it stopped working after 6 months. Won't turn on or do anything now and I have to pay for shipping to try and get it fixed. Nowhere local to have it fixed or drop it off. Waste of money. Won't buy another one from them.
Summary: First, the dehumidifier stopped pulling any significant quantity of water from the air after less than 2 years. Disappointing, yes, but not a huge deal because the compressor has a 5 year warranty. Or at least that's what I thought. Calling up the support line reveals the only way to get service is to MAIL THE UNIT TO THEM AT YOUR COST!!! Yes, that's right, there's no local-drop-off service options for a 50+ lb piece of equipment.
Summary: I have had this unit about 2 days. It's noise level is a little better than average (significantly quieter than the Alen I own). It filled the tank in just over 24 hours with a room at 50% humidity. Comparing the Alen, I don't think the Alen will remove moisture this fast. The Alen displays the room humidity but the Winix just displays the set point. If you plan to use the bucket I would probably suggest looking elsewhere.