Summary: Bought this June 2009, it's still great. There's no sign of mold or gunk inside the unit and the basement of our ranch house here in NJ mountains is drier than dry. I accidentally stepped on the part where the tube connects to the pump (cat under foot with my arms full of books) and DeLonghi shipped a replacement part quick and easily...
Summary: Using this dehumidifer with pump is great! However, it took a little time to figure out the correct way to attach correct hose to pump. Blue cap is covering the connection for the long hose to pump water out of room. The instructions dont tell you that. They say to drill hole in bucket for allowing water to go down drain. If you want to use pump, do not drill! In the month that has gone by it is working great!
Summary: Like a lot of you, we bought the Delonghi strictly because of the pump feature. The dehumidifier worked great for the first season. It removed at least 5 gallons of water per day (my husband used a 5 gal water jug to measure). The next season the pump did not work. So, my husband took the Delonghi apart (fairly straight forward to remove the two clam shell type covers..
Summary: I admit I was reluctant given some of the negative reviews I saw, but my experience was very good. The product arrived on time, set-up took maybe 5 minutes, and it works great. I'm trying to dry out a wet basement and there are two dehumidifiers at work. This one removes much more water than the other -- plus you know where you stand because it shows you the relative humidity in the room vs. what you want it to be.
Summary: We purchased this unit about 3 months ago from Costco, to replace our Friedrich unit that we had for 18 years that had a fan failure. Since it's almost impossible to get parts for Freidrich dehumidifiers now, we opted to purchase a new unit. The Delonghi unit has very attractive features, especially the built-in pump so that emptying would never be necessary.
Summary: I bought one of these Delonghi dehumidifiers a couple years ago because of the pump feature. After a couple of weeks, the pump simply stopped working. It was also quite noisy, but then, so most dehumidifiers. I also didn't like that the blower ran all the time, even after the desired humidity was reached (though too, I know that many models do this).
Summary: Echoing similar posts, the main motivation for purchasing this dehumidifier was the pump to remove the necessity of emptying the water bucket manually (as often as 2X per day). Ordered the first one and the pump never worked from the start. After repeatedly trying to deal with service, still no luck. A second inadvertently arrived and upon trying it has worked perfectly. However it is only 2 weeks old. The unit works well otherwise.
Summary: I HAD TROUBLE GETTING THE PUMP TO WORK AS ADVERTISED. IT WILL PUMP TO A FLOOR DRAIN BUT NOT TO A 4' HIGH DRAIN PIPE I SET UP FOR MY WASHER. I WAS A LITTLE DISAPPOINTED IN THE OPERATING INSTRUCTIONS. I FELT THEY COULD BE A LOT CLEARER. IT RUNS FAIRLY QUIET. A LITTLE TRICKEY IN CHANGING THE FILTER. TECH SUPPORT WAS POLITE AND INFORMATIVE.
Summary: It isn't two months yet and the dehumidifier isn't working. I received it without an instruction booklet, without information who to call or where to take the item for repair. I had bought one two years ago and it was working fine although yesterday, I began to have some problems with it also but I got it to work again. This new one is a real lemon.