Summary: I had one phone go bad and this was the easy solution to replace the broken phone. Just charge up the new phone and follow the instructions and you are back with a new working phone added to the system.
Summary: So far, so good. Got the base as a Xmas gift, so I purchased 3 more to have one in almost every room. My 79 yr old mom finds it easy to operate ... Getting & deleting messages & the numbers are illuminated ... And they were so reasonably priced. Ordered online & picked them up at a nearby Walmart with no problems. If I buy more, it will be through Walmart. Just wish they were available in red, like the base.
Summary: Due diligence in following the installation directions to the base station. Instructions say to have the phone charged before trying to connect to the base station and they are correct. It would not install after a short time charging but connected fine after fully charged. Mine is connected to a Vtech CS6419-16. Wife loves it in her craft room. Seriously considering getting another one for the TV room.
Summary: The phone works great, but it does not work by itself, you have to have the base phone. This phone is a companion phone and it works off of the signal from the main phone. I should have read the description, had I paid better attention I would have realized that. The phone works very well.
Summary: I added two handsets for a total of five, with one in my garage. All of the features work and every handset provides excellent reception. The price is substantially below the one offered by the manufacturer.