Summary: As a phone and cordless system it's pretty good. But like the others have noted, the LCD display is unreadable on the base unit after awhile. So it's a very expensive grey paperweight with a very short cord, unless you don't need a display. If you do, it's around another $100 to repair the display + all the hassles that go with it. It is also very complicated to use as a phone system. There is no customer service. So, spare yourself.
Summary: I owned the previous model system (2400) for nearly 4 years. After two - three years the phones started to have problems and I upgraded to the latest model. The handsets on the 8800 seem much more durable but the cradles are missing a spare battery charger that were present in the earlier models. It's not a perfect system but the your choices are limited on 2-line cordless systems. All in all I'm content with the system.
Pros: no mute on handsets, lots of features means somewhat complicated user interface
Cons: no mute on handsets, lots of features means somewhat complicated user interface
Summary: I've had this phone system for about 4 years now, and I haven't had the majority of the problems others have. The screen on the base phone has a line across it, but i am still able to see who is calling. Also the rechargers cannot recharge the phone unless I put a penny between the back of the phone and the charger. I have gotten the cordless phones wet, dropped it in water, dropped repeatedly on the ground and never had to replace them. And I bought them refurbished!
Summary: I bought this phone system about two years ago at the insistence of my fiance at the time (now wife) so we could combine our phone systems after we moved in together. She loved the style and features of the phone (she works from home) and I had to agree - it was attractive with nice features. Shortly after we moved in together and combined the system, the problems began.
Believe all the negative comments on Siemens Phones
K. S. Crawford "SnoopyDog2", Amazon
25 October 2006
Summary: I have owned two complete Siemens Gigaset telephone systems, with bases and 5 remote handsets. The feature set and designed operation is excellent, especially for a home based business or small office. But it will all fail within a couple of years. When it happened the first time I thought it was a fluke, so I replaced everything, with the saem results. LCD displays fail, charging stands fail, handsets fail, sound quality drops to zero.
Summary: The AC adapter for my phone just died so I call the phone number they plaster on the phone and on every manual. The recording says to email them or goto their website and then it hangs up. Why even give a phone number? I email them as instructed and the email comes back as not working. So I am still trying to figure out how to make a warranty claim. With that said, like many others I hear an annoying clicking on the portable phone as well.
Summary: I was looking forward to getting this system for it's great features, but once I set this system up its been one moment of frustration after another. We began having problems with this system from day one. The cordless phone sound quality is horrible with annoying clicks and pops on all the 3 cordless phones that I purchased. The phones have problems with the redial and directory calling functions.
Summary: It's unfortunate that one star is the lowest possible rating available, because this company deserves a minus five stars for its poor product and complete lack of customer support. Our very expensive system with five handsets worked when it was brand new, but four of the handsets have failed one by one and cannot be repaired. The company offers no support whatsoever, and the "self-service" web site doesn't work either.
Summary: Had a Gigaset 2420 - very expensive, worked great for about 2 yrs - then like everyone else that bought one experienced bad display and warbling when on calls. Looked for replacements and found the Gigaset 8825 had the best feature set for the money - bought into Siemens again for even more $$$$ The phone out of the box had clicks and pops in the cordless conversations - then lately ( 1.5 yrs old ) the caller ID on line one no longer works.