Summary: After frustrating our call-in board members for months with the first generation SoundStation, which couldn't pick up participants more than 3-4 feet away, we upgraded to this model. We can now hold meetings in a large room with the seven person board seated along three tables end wise, and the caller can hear all board members as well as questions from the audience. The difference was striking.
Summary: I purchased this Polycom for my new business where people attend conferences remotely via phone on a regular basis. Previously used the corded/wired version at my old company. Needed something without cords because no outlets in the floor. This phone does the trick. I leave it in the cabinet charging until I need it, then pull it out for the conference call in a room full of people. Works just like the corded version. Sound and reception are very clear.
Summary: Not only did I deal with a year of constantly losing connection with the base station, but right at the one year point it completely died out of nowhere. We've checked the firmware, reset the unit multiple times; no matter what it will not reconnect with the base unit. Really disapponting for such an expensive piece of equipment. This thing is basically a wireless phone with a slightly better speaker and mic for 10 times the cost.
Summary: Expensive and never seem to work when you need them. Constantly have to register them with the base and after awhile they stop registering all together making it useless. Sound quality when it does work isn't bad but I wouldn't recommend this.
Summary: We've had this system for 6 months and the display suddenly failed. Called Polycom. Product is under warranty so they said I could ship it back to them and they'd send me a new one within 30 days. Which leaves us without a conference phone for a month. The only way they'd send one in advance, and then let me return, is if I paid them $106. Unbelievable.