Summary: Love this brand of phone.This was a replacement for a previous Panasonic cordless phone set that had lasted us 7 years. Great for those who don't require or want an answering machine or a set of 4 or more additional phones. The sound is very good, has volume control and phone book. Pleased with this product. Purchased the Panasonic phone set over a year ago from O, and haven't had any trouble with them .They work well, and are sturdy, and can handle being dropped.
Pros: I've got the version of these handsets that include 5. This phone system is truly amazing. I tested it in the United States as well as out of the country when I traveled. I tested first in a 1500 square foot, 2 story home being able to talk all the way on the other side with absolutely no problems. While in the Caribbean, the phones were tested in a house built with solid concrete and yet the signal and call quality were still there and very clear.
Summary: Instructions a bit confusing. Have to read and reread. I had a panosonic before and it was much easier to follow instructions., Finally got to figure out some of features. I will keep it because I just returned one that had no answering machine on it. This one does.