Summary: The product itself was exactly what I ordered, however it did not work properly. As we started to use it callers complained that our voices "came in and out." We had the identical phone before and never had that problem. It was a waste of money and I wound up buying a similar item at Staples.
Summary: Love the Panasonic Cordless KX. Compact. Light. Durable. Clear voice quality and effective even when used at longer distances from the base. Nice value. Long talk time and numerous options to satisfy a family of four. Remember to charge the phone as recommended before initial use.