Summary: This is a wonderful phone: good looking, easy to install and operate all the features, comes with a clearly written instruction book - but after trying three different phone jacks in my Mom's house with no luck, I took it home, and it worked just fine in our house. I called Clarity Customer Service about it, and they asked if there is bundled internet/tv/phone service where she lives.
Summary: I liked everything about this phone except the quality of the sound reproduction. Either there was a bad speaker in the ear piece or the quality of that speaker was poor as voice reproduction was poor. I was very disappointed as I wanted a desk phone with a "retro" handset so I could easily hold it between my should and ear, which I can't do with my "torpedo" shaped cordless phone.
Summary: This is a good phone for the hard-of-hearing. We haven't had it long, just a few weeks, but my husband likes it, is able to hear it ring and understand what is being said to him. It is also adjustable for individual needs. Good phone, good price, good Walmart!